We are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal data you provide when using our Over-the-Counter (OTC) cryptocurrency brokerage services. By using our platform, you consent to the practices described herein.
1. KYC Information: To comply with regulatory requirements and ensure the security of our platform, we collect and verify Know Your Customer (KYC) information, including:
– Government-issued identification (e.g., passport, driver’s license, ID card).
– A selfie for identity verification.
– Phone number.
– City or town of residence.
– Source of funds.
– Purpose of the cryptocurrency transaction.
2. Account Information: We collect information such as your username, email address, and password to create and manage your account.
3. Transaction Data: We collect data related to your cryptocurrency transactions on our platform, including transaction history and wallet addresses.
4. Communication: We may collect information from your communications with our support team, including email correspondence, chat logs, and phone call records.
5. Device and Usage Information: We may collect information about your device and how you use our platform, such as your IP address, browser type, and operating system.
We use your personal information for the following purposes:
- KYC Verification: To verify your identity and ensure compliance with regulatory requirements.
- Account Management: To create and manage your account on our platform.
- Transaction Processing: To facilitate cryptocurrency transactions and provide you with OTC brokerage services.
- Communication: To communicate with you regarding your account, transactions, and customer support inquiries.
- Security: To protect the security and integrity of our platform, including fraud prevention and detection.
We may share your personal information with third parties under the following circumstances:
- Regulatory Compliance: We may disclose your information to comply with legal obligations and regulatory requirements.
- Service Providers: We may share your data with trusted third-party service providers who assist us in providing our services, subject to strict confidentiality agreements.
- Legal Purposes: We may disclose your information when required by law, legal processes, or to protect our rights, privacy, safety, or property.
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
You have the right to access, correct, update, or delete your personal information. You may also choose to close your account. Please contact us at [contact email/phone number] to exercise these rights or for any privacy-related inquiries.
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. You will be notified of any significant changes through our platform or via email.
If you have questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact our Data Protection Officer at team@kurdcoin.krd.
Thank you for choosing Kurdcoin. Your trust and privacy are important to us, and we are committed to protecting your personal information